Site Terms of Use – Bamat Hutzot Association (Registered Non-Profit 580606598)

Introduction

The website of the Bamat Hutzot Association (registered non-profit no. 580606598), operating at www.mystorin.com, serves as an information and sales site for purchasing tickets to events, performances and educational-cultural projects. The Association is dedicated to promoting culture, education and community through the performing arts.

Purchase

Purchases on the site are made by credit card only. The transaction is completed after approval by the credit card company, through the payment processor Yaad Sarig Ltd. (Yaad Pay). After the purchase, a confirmation message is sent to the customer by email. The ticket price includes VAT.

Returns and Cancellations

A transaction may be cancelled up to 48 hours before the event by a written request to [email protected] or by WhatsApp/phone to the Association. A cancellation is approved only after written confirmation from the Association. Refunds are made less a cancellation fee of 5%. Cancellation is not possible after this time. Tickets purchased from an external source other than the site cannot be refunded.

Delivery of the Product

The purchase confirmation and the tickets are sent to the email address the customer provided at purchase, within 24 hours of completing the transaction. The Association is not responsible for delays caused by force majeure, security events, strikes or malfunctions beyond its control.

Customer Service

For any question you may contact the Association: phone: +972-54-5840348, email: [email protected], registered address: 221 Pesach Hevroni St., Jerusalem, business address: 19 Rosh Pina St., Ramat Gan.

Information Security and Privacy

The Bamat Hutzot Association (registered non-profit 580606598) is the owner of the database. Providing information is voluntary, unless another legal obligation applies. The information is collected for issuing personalised tickets and related services, for customer service, and for marketing and advertising as set out in the Privacy Policy. The information may be passed to providers who assist us, including Yaad Sarig Ltd. (payment processing), Airtable Inc. (CRM), hosting and mailing providers, and advertising and measurement platforms — Google and Meta — for marketing purposes. The Association undertakes to safeguard the information, except in cases of force majeure or events beyond its control.
User rights: every person may review the information collected about them and request its correction or deletion under Section 13 of the Protection of Privacy Law. Requests should be sent by email to [email protected].
The information is kept for a limited period only – up to 7 years for tax purposes – after which it is deleted or anonymised.
Use of Cookies and Similar Technologies
The site uses cookies and similar technologies, including pixels (such as the Facebook Pixel) and the Conversions API, for:
Proper functioning of the site and issuing tickets to the customer.
Analysing user traffic and improving the browsing experience.
Tailoring content and advertising to the user’s needs.
Your browsing of the site constitutes consent to this use.
You may block or delete cookies at any time by changing your browser settings.
There is no intention to collect information about minors (under 18). If such information is collected by mistake, it will be deleted.
When purchasing a ticket, the customer is asked to approve the Terms of Use and the Privacy Policy. This approval constitutes consent to the processing of information in accordance with the sections above.

Rules for Using the Site

The user undertakes not to make unlawful use of the site, not to infringe copyright, not to spread viruses or harmful content, and not to use the site for advertising, fundraising or harming third parties. The Association reserves the right to block a user who breaches these provisions.

Responsibility and Limitation of Liability

The Association is not responsible for technical disruptions or for performances cancelled due to force majeure or security events. Cancellation of an event entitles the customer to a refund or credit, at the Association’s discretion.

Insurance and Liability for Damage

The Association carries no insurance policy covering the audience (third-party liability or personal accident insurance) and bears no insurance liability for bodily injury or property damage suffered by participants during or in connection with a performance. Performances take place standing and in motion, and participation is at the participant’s own risk. Participants are asked to look after their personal belongings and to follow the staff’s instructions. This section applies to the extent permitted by law.

Intellectual Property

All copyright in the site’s content, educational and cultural materials, texts, images and videos belongs to the Association. They may not be copied, reproduced or used without prior written permission.

Accessibility

The Association undertakes to act in accordance with the accessibility laws of Israel and to enable equal participation of people with disabilities on the site and at events.

Changes to the Terms

The Association may update these Terms at any time. Publication of the updated Terms on the site constitutes sufficient notice to users.

Governing Law and Jurisdiction

These Terms are governed by Israeli law only. Exclusive jurisdiction lies with the competent courts in the districts of Tel Aviv-Jaffa, Jerusalem, Haifa and Be’er Sheva.